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[laundry information] Amendment of the Enforcement Regulations of the Public Health Management Act
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화인Tnc
Date
2019-01-18 16:04
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530
Standard Terms (Laundry) No. 10039
Standard Terms of Laundry
Article 1 (Purpose)
The purpose of these Terms and Conditions is to define the rights and obligations under the contract between the laundry service provider and the customers who use the laundry service (hereinafter referred to as the customer).
Article 2 (issuance of acceptance certificates and terms)
(1) When the laundry is taken from the customer, the laundry operator shall issue the receipt showing the contents of the following items and issue it to the customer.
1. The name, address and telephone number of the launderer
2. Your name, address and telephone number
3. Date of takeover of laundry
4. Washing completion date
5. The purchase price of the laundry and the date of purchase (for products with a purchase price of 200,000 won or more)
6. Name, quantity and laundry charge of laundry
7. Damage compensation standard
8. Other matters (laundry storage fee, whether laundry is defective, special items, etc.)
② The operator shall publish these Terms and Conditions at a place that is easy for customers to read, and issue the Terms when the customer requests them.
Article 3 (Responsibilities of the Cleaner)
① When you take the laundry from the customer, you should check whether the laundry is discolored, deformed, shrunk, or stained. The damage caused by the dismantling is the responsibility of the operator.
② The operator must complete the washing of the laundry taken until the scheduled completion date of the laundry. If you can not complete the due date due to unavoidable reasons, you must notify the customer and agree to the reason.
③ The operator must fulfill the duties of a good manager for the storage and maintenance of the laundry.
Article 4 (Obligations of Customer)
① When making a receipt, the customer should not inform the launderer about the name, contact information, the purchase amount of the laundry, and the date of purchase.
② The customer should reply sincerely when the operator asks about the condition of the laundry when the laundry is taken.
Article 5 (Laundry charges, etc.)
① The laundry fee and the storage fee should be posted on the laundry so that the customer can easily find it, and the amount of the customer is stated on the receipt.
② The laundry fee consists of the basic charge for laundry, technical fee, and repair fee. The technical fee and repair fee can be charged only when the customer requests to remove the blot or repair. However, the technical fee refers to the cost of removing the blotches that can not be removed by ordinary dry cleaning using special equipment or chemicals.
③ If the customer does not visit the laundry even after the expected date of completion of the laundry (if the scheduled completion date is postponed due to the consent of the customer, the customer expects the laundry to be completed). In this case, the storage fee shall be calculated from the day after the 7th day based on the day after the notification day, but the daily storage fee should not exceed 3% of the laundry charge.
④ If the laundry operator disposes of the laundry in accordance with Clause 1 and 2 of Article 11, you can not claim the storage fee.
Article 6 (Compensation for Damages)
① In case of damage such as damage, color change, unevenness, etc. in the laundry, the operator shall restore the original condition or compensate the damage to the customer. However, if the dry cleaner proves that the defect of the laundry is caused by the cause of the dry cleaner's responsibility, he / she will not be liable.
② If the laundry operator fails to fulfill the duty of care of the good manager in the process of handling or accepting and delivering laundry, if the laundry is lost or damaged, the damage must be compensated accordingly.
③ If the operator fails to complete the washing of the object to be laundered by the scheduled date of completion of the laundry, the damage is liable to the customer.
④ In the case that the operator who has received the laundry, including the dry cleaners consisting of the head office and the franchisees, is different from the operator who has actually performed the laundry operation, the two parties are jointly responsible for this matter.
Article 7 (Criteria for Compensation for Damages)
① How to calculate the amount of damages is determined by the purchase price of the laundry × the compensation ratio, in which case the compensation ratio is based on the "Consumer Damage Rewards Regulations". However, if there is a special agreement between the customer and the laundry service provider.
② The criteria for calculating the amount of damages shall be as stated in the receipt. However, if the name of the laundry, the purchase price, and the date of purchase are proved to be different from the contents of the receipt, the laundry operator shall follow the instructions.
③ In case the operator does not issue the acceptance certificate or the receipt is missing, it is based on the contents (laundry name, purchase price, date of purchase, etc.) that the customer proves.
④ If the customer can not prove the name of the laundry, the purchase price, the date of purchase, etc., and the amount of compensation can not be calculated, the operator reimburses the customer 20 times the laundry charge.
Article 8 (Reduction of damages)
① If the customer has some responsibility for the damage of the laundry, the corresponding amount is deducted from the damage compensation of the laundry cleaner. However, the responsibility of the customer must be verified by the operator.
② If you want to receive damaged laundry, you can deduct part of the compensation.
Article 9 (Refund of Laundry Charge)
① If the laundry is damaged due to the responsibility of the laundry cleaner, color change, stain, etc., or if the laundry can not be returned to the customer due to loss or the like, the laundry operator can not charge the laundry fee to the customer.
② In case of the preceding paragraph, if the laundry operator prepaid the laundry fee, the fee will be refunded.
Article 10 (Indemnification)
① When the customer collects the completed laundry, when the laundry company issues a certificate confirming that there is no abnormality in the laundry, the operator shall be free from any liability for repair or damage of the laundry. In this case, the confirmation letter may be replaced with a seal or signature on the receipt. However, even if the customer confirms that there is no problem, he / she will not be indemnified if he /
② In case of any of the following cases, the operator shall not be liable under Article 6 due to defects in laundry or delays in washing.
1. If the customer does not collect the laundry for 30 days from the date of arrival of the notice even though the notice of the laundry was received by the laundry cleaner
2. If the customer does not collect the laundry for 3 months from the next day after the scheduled date of completion of the laundry (if the scheduled completion date is postponed due to the consent of the customer,
③ The customer shall make a claim for compensation or compensation for defects within six months from the date of delivery of the completed laundry, and the operator shall not be liable for such damage. In this case, the period during which the laundry is not collected due to the customer's reasons from the day following the laundry completion date (if the scheduled completion date is postponed due to the consent of the customer, is postponed).
Article 11 (Disposal of laundry that the customer does not collect)
① If the laundry with a purchase price of less than KRW 200,000 falls under any of the provisions of Article 10, Paragraph 2, the operator shall notify the customer that he / she will not be liable for the return within two weeks If the customer does not visit the laundry within the period specified in the notice from the date of notification of the notice, the laundry may be disposed of at will.
② If the sum of the laundry fee and the storage fee of the laundry with a purchase price of over KRW 200,000 exceeds the "Purchase price of laundry × compensation rate under the Consumer Damage Compensation Regulation", the operator may dispose of the laundry after the notification procedure as in the preceding paragraph.
③ If the customer visits the laundry within the period specified in Paragraph 1, the operator may charge the laundry fee, storage fee and notification fee to the customer.
(4) If there is any disagreement as to whether or not there is a notice in paragraphs (1), (2) and (10) (2)
Article 12 (Interpretation of Terms, etc.)
If there is any controversy over matters not stipulated in these Terms or the interpretation of these Terms and Conditions, the agreement between the operator and the customer shall be settled and agreed upon by the operator and the related laws and business practices.
Article 13 (Competent Court)
Any dispute relating to this Agreement shall be brought before the competent court of the Civil Procedure Act.
Standard Terms of Laundry
Article 1 (Purpose)
The purpose of these Terms and Conditions is to define the rights and obligations under the contract between the laundry service provider and the customers who use the laundry service (hereinafter referred to as the customer).
Article 2 (issuance of acceptance certificates and terms)
(1) When the laundry is taken from the customer, the laundry operator shall issue the receipt showing the contents of the following items and issue it to the customer.
1. The name, address and telephone number of the launderer
2. Your name, address and telephone number
3. Date of takeover of laundry
4. Washing completion date
5. The purchase price of the laundry and the date of purchase (for products with a purchase price of 200,000 won or more)
6. Name, quantity and laundry charge of laundry
7. Damage compensation standard
8. Other matters (laundry storage fee, whether laundry is defective, special items, etc.)
② The operator shall publish these Terms and Conditions at a place that is easy for customers to read, and issue the Terms when the customer requests them.
Article 3 (Responsibilities of the Cleaner)
① When you take the laundry from the customer, you should check whether the laundry is discolored, deformed, shrunk, or stained. The damage caused by the dismantling is the responsibility of the operator.
② The operator must complete the washing of the laundry taken until the scheduled completion date of the laundry. If you can not complete the due date due to unavoidable reasons, you must notify the customer and agree to the reason.
③ The operator must fulfill the duties of a good manager for the storage and maintenance of the laundry.
Article 4 (Obligations of Customer)
① When making a receipt, the customer should not inform the launderer about the name, contact information, the purchase amount of the laundry, and the date of purchase.
② The customer should reply sincerely when the operator asks about the condition of the laundry when the laundry is taken.
Article 5 (Laundry charges, etc.)
① The laundry fee and the storage fee should be posted on the laundry so that the customer can easily find it, and the amount of the customer is stated on the receipt.
② The laundry fee consists of the basic charge for laundry, technical fee, and repair fee. The technical fee and repair fee can be charged only when the customer requests to remove the blot or repair. However, the technical fee refers to the cost of removing the blotches that can not be removed by ordinary dry cleaning using special equipment or chemicals.
③ If the customer does not visit the laundry even after the expected date of completion of the laundry (if the scheduled completion date is postponed due to the consent of the customer, the customer expects the laundry to be completed). In this case, the storage fee shall be calculated from the day after the 7th day based on the day after the notification day, but the daily storage fee should not exceed 3% of the laundry charge.
④ If the laundry operator disposes of the laundry in accordance with Clause 1 and 2 of Article 11, you can not claim the storage fee.
Article 6 (Compensation for Damages)
① In case of damage such as damage, color change, unevenness, etc. in the laundry, the operator shall restore the original condition or compensate the damage to the customer. However, if the dry cleaner proves that the defect of the laundry is caused by the cause of the dry cleaner's responsibility, he / she will not be liable.
② If the laundry operator fails to fulfill the duty of care of the good manager in the process of handling or accepting and delivering laundry, if the laundry is lost or damaged, the damage must be compensated accordingly.
③ If the operator fails to complete the washing of the object to be laundered by the scheduled date of completion of the laundry, the damage is liable to the customer.
④ In the case that the operator who has received the laundry, including the dry cleaners consisting of the head office and the franchisees, is different from the operator who has actually performed the laundry operation, the two parties are jointly responsible for this matter.
Article 7 (Criteria for Compensation for Damages)
① How to calculate the amount of damages is determined by the purchase price of the laundry × the compensation ratio, in which case the compensation ratio is based on the "Consumer Damage Rewards Regulations". However, if there is a special agreement between the customer and the laundry service provider.
② The criteria for calculating the amount of damages shall be as stated in the receipt. However, if the name of the laundry, the purchase price, and the date of purchase are proved to be different from the contents of the receipt, the laundry operator shall follow the instructions.
③ In case the operator does not issue the acceptance certificate or the receipt is missing, it is based on the contents (laundry name, purchase price, date of purchase, etc.) that the customer proves.
④ If the customer can not prove the name of the laundry, the purchase price, the date of purchase, etc., and the amount of compensation can not be calculated, the operator reimburses the customer 20 times the laundry charge.
Article 8 (Reduction of damages)
① If the customer has some responsibility for the damage of the laundry, the corresponding amount is deducted from the damage compensation of the laundry cleaner. However, the responsibility of the customer must be verified by the operator.
② If you want to receive damaged laundry, you can deduct part of the compensation.
Article 9 (Refund of Laundry Charge)
① If the laundry is damaged due to the responsibility of the laundry cleaner, color change, stain, etc., or if the laundry can not be returned to the customer due to loss or the like, the laundry operator can not charge the laundry fee to the customer.
② In case of the preceding paragraph, if the laundry operator prepaid the laundry fee, the fee will be refunded.
Article 10 (Indemnification)
① When the customer collects the completed laundry, when the laundry company issues a certificate confirming that there is no abnormality in the laundry, the operator shall be free from any liability for repair or damage of the laundry. In this case, the confirmation letter may be replaced with a seal or signature on the receipt. However, even if the customer confirms that there is no problem, he / she will not be indemnified if he /
② In case of any of the following cases, the operator shall not be liable under Article 6 due to defects in laundry or delays in washing.
1. If the customer does not collect the laundry for 30 days from the date of arrival of the notice even though the notice of the laundry was received by the laundry cleaner
2. If the customer does not collect the laundry for 3 months from the next day after the scheduled date of completion of the laundry (if the scheduled completion date is postponed due to the consent of the customer,
③ The customer shall make a claim for compensation or compensation for defects within six months from the date of delivery of the completed laundry, and the operator shall not be liable for such damage. In this case, the period during which the laundry is not collected due to the customer's reasons from the day following the laundry completion date (if the scheduled completion date is postponed due to the consent of the customer, is postponed).
Article 11 (Disposal of laundry that the customer does not collect)
① If the laundry with a purchase price of less than KRW 200,000 falls under any of the provisions of Article 10, Paragraph 2, the operator shall notify the customer that he / she will not be liable for the return within two weeks If the customer does not visit the laundry within the period specified in the notice from the date of notification of the notice, the laundry may be disposed of at will.
② If the sum of the laundry fee and the storage fee of the laundry with a purchase price of over KRW 200,000 exceeds the "Purchase price of laundry × compensation rate under the Consumer Damage Compensation Regulation", the operator may dispose of the laundry after the notification procedure as in the preceding paragraph.
③ If the customer visits the laundry within the period specified in Paragraph 1, the operator may charge the laundry fee, storage fee and notification fee to the customer.
(4) If there is any disagreement as to whether or not there is a notice in paragraphs (1), (2) and (10) (2)
Article 12 (Interpretation of Terms, etc.)
If there is any controversy over matters not stipulated in these Terms or the interpretation of these Terms and Conditions, the agreement between the operator and the customer shall be settled and agreed upon by the operator and the related laws and business practices.
Article 13 (Competent Court)
Any dispute relating to this Agreement shall be brought before the competent court of the Civil Procedure Act.
